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Twilio ATS Tips

How to get your resume past Twilio's Applicant Tracking System and into the hands of a recruiter.

Which ATS does Twilio use?

Twilio uses Greenhouse as their Applicant Tracking System. This means your resume will be parsed and scored by Greenhouse's algorithms before a human ever sees it.

Application Tips for Twilio

Twilio uses Greenhouse. They value developers and "builders" who understand communication APIs.

Highlight experience with APIs, developer platforms, or communications infrastructure (SMS, voice, video, email).

Twilio's "Draw the Owl" philosophy means they want self-starters who figure things out — show initiative and creative problem-solving.

Quantify developer experience improvements: "API redesign reduced integration time from 2 weeks to 2 days."

Mention experience with high-throughput messaging systems, telephony, or real-time communication.

Keywords That Resonate at Twilio

These terms reflect Twilio's culture and values. Naturally weaving them into your resume and cover letter signals cultural fit.

draw the owlwear the customers shoesbe an ownerbe boldwrite it downdont settleempower othersinclusive

General ATS Formatting Rules

  • Use a clean, single-column layout — multi-column formats confuse most ATS parsers.
  • Stick to standard section headings: Experience, Education, Skills, Certifications.
  • Avoid images, tables, text boxes, and headers/footers — these are often stripped.
  • Submit as PDF unless the job posting specifically requests .docx.
  • Match keywords from the job description exactly — ATS scores keyword overlap.

Check your resume against Twilio's ATS

Huntly's ATS optimizer scores your resume and gives you specific suggestions to pass Twilio's system.

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