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American Express ATS Tips

How to get your resume past American Express's Applicant Tracking System and into the hands of a recruiter.

Which ATS does American Express use?

American Express uses Workday as their Applicant Tracking System. This means your resume will be parsed and scored by Workday's algorithms before a human ever sees it.

Application Tips for American Express

American Express uses Workday. Clean, professional formatting is standard.

Amex values premium customer experience — demonstrate how you've built or improved customer-facing services.

Highlight payments, credit, or loyalty program experience if applicable.

Quantify member impact: "rewards platform redesign increased card member engagement by 28%."

Amex calls their employees "colleagues" and values a "blue box" culture of backing each other.

Keywords That Resonate at American Express

These terms reflect American Express's culture and values. Naturally weaving them into your resume and cover letter signals cultural fit.

customer commitmentintegrityqualityteamworkrespectgood citizenshipwill to winpersonal accountability

General ATS Formatting Rules

  • ✓Use a clean, single-column layout — multi-column formats confuse most ATS parsers.
  • ✓Stick to standard section headings: Experience, Education, Skills, Certifications.
  • ✓Avoid images, tables, text boxes, and headers/footers — these are often stripped.
  • ✓Submit as PDF unless the job posting specifically requests .docx.
  • ✓Match keywords from the job description exactly — ATS scores keyword overlap.

Check your resume against American Express's ATS

Huntly's ATS optimizer scores your resume and gives you specific suggestions to pass American Express's system.

Score My Resume

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