Privacy Policy
Last updated: January 24, 2026
This Privacy Policy explains how Huntly Labs ("we," "us," "our") collects, uses, shares, and protects personal information when you use huntlylabs.com and related services (the "Service"). By using the Service, you agree to this Privacy Policy.
1) Who We Are
- Data controller / business: Huntly Labs (Gibraltar)
- Website: huntlylabs.com
- Email: support@huntlylabs.com
- Registered office address: Available upon request at support@huntlylabs.com
2) Information We Collect
We collect information in three main ways: (a) you provide it, (b) it is collected automatically, and (c) we receive it from third parties.
2.1 Information You Provide
- Account data: email, username, password (stored hashed), profile details you provide
- User Content: content you upload or create (files, text, images, links, metadata)
- Support and communications: messages you send us, feedback, survey responses
- Subscription-related info: billing name, billing address, tax info (if applicable). Payment card details are handled by the payment processor, not stored by us.
2.2 Information Collected Automatically
- Usage data: pages viewed, actions taken, timestamps, referring pages, feature usage
- Device and log data: IP address, browser type/version, device identifiers, operating system, language, approximate location (derived from IP)
- Cookies and similar technologies: described in Section 6
2.3 Information from Third Parties
- Payment processors: payment confirmation, subscription status, charge dispute signals, partial billing info
- Analytics providers: aggregated usage insights
- Security providers: signals used to prevent fraud or abuse
3) How We Use Information
We use personal information to:
- provide, operate, maintain, and improve the Service
- create and manage accounts
- process subscriptions, billing, and payments
- communicate with you (support, service updates, security notices)
- send marketing or promotional messages (where permitted, and you can opt out)
- run promotions, contests, referrals, or discounts
- monitor usage, debug, and perform analytics
- detect, prevent, and address fraud, abuse, and security incidents
- comply with legal obligations and enforce our Terms
4) Legal Bases (EEA/UK and Similar Regions)
Where required, we process personal data under:
- Contract: to provide the Service and subscriptions
- Legitimate interests: to secure, operate, and improve the Service, prevent abuse, and operate our business
- Consent: for certain marketing and non-essential cookies (you can withdraw consent)
- Legal obligation: compliance with applicable laws
5) How We Share Information
We may share information with:
- Service providers (hosting, databases, support tooling, email delivery, analytics, security, payment processing) that process data on our behalf
- Affiliates (if any), consistent with this Policy
- Legal and safety recipients if required by law or to protect rights, safety, and security
We do not sell personal information in the traditional sense. If your jurisdiction defines "sale" or "sharing" broadly, you may contact support@huntlylabs.com to exercise available opt-out rights.
6) Cookies and Tracking
We use cookies and similar technologies for:
- Essential: authentication, security, session management
- Preferences: saving settings
- Analytics: understanding how the Service is used
- Marketing (if used): measuring campaigns or showing relevant offers
You can control cookies via browser settings and, where available, a cookie banner or preference center. Blocking some cookies may impact functionality.
7) Data Retention
We retain personal information as long as necessary to provide the Service, comply with legal obligations, resolve disputes, enforce agreements, and maintain security logs and backups. You can request deletion (Section 10), but we may retain certain information where required by law or for legitimate business and security purposes.
8) Security
We use commercially reasonable safeguards designed to protect personal information. No method of transmission or storage is 100 percent secure, so we cannot guarantee absolute security.
9) International Transfers
We may process and store information outside your country. Where required, we use appropriate safeguards for cross-border transfers.
10) Your Rights and Choices
Depending on your location, you may have rights to access, correct, delete, object to or restrict processing, and request portability. To exercise rights, contact support@huntlylabs.com. We may verify your identity.
Marketing opt-out: You can opt out via unsubscribe links or by contacting us.
11) Children's Privacy
The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe a child provided personal information, contact support@huntlylabs.com.
12) Third-Party Links
The Service may link to third-party websites or services. We are not responsible for their privacy practices. Review their policies before providing information.
13) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version and revise the "Last updated" date. If changes are material, we may provide additional notice.
14) Contact
Questions or requests: support@huntlylabs.com